A published fee ladder. A desk when you need one.
VIP levels are earned, not granted: your level is recalculated from your real 30-day executed volume, never assigned by hand. Institutions with requirements beyond the published schedule — block execution, custody, financing, negotiated terms — talk to our desk.
Services our desk covers
These are the areas an enquiry can be routed to. Selecting one below does not open an account or agree terms — it starts a conversation with the right team.
OTC block desk
Request-for-quote execution on size, away from the public book.
API connectivity
Keyed REST and websocket access with per-key permissions and IP allowlisting.
Custody
Custody arrangements for institutional balances.
Prime brokerage
Consolidated margin, financing and settlement across venues.
Market making
Liquidity provision agreements and maker programmes.
Negotiated fees
A fee schedule agreed against committed volume.
Fiat rails
Corporate on- and off-ramps in supported currencies.
Token listing
Listing enquiries for issuers and foundations.
Talk to our desk
A person reads every enquiry. We do not open accounts or agree terms from this form — it routes you to the right team.
How a tier is earned
- · Your level is computed, never assigned by hand. It is recalculated from executed fills so the level always corresponds to the activity it is meant to reward.
- · The window is a rolling 30 days, not a calendar month — nobody drops a level at midnight on the 1st for something they did not do.
- · If your window goes quiet your level falls back to the base tier.
- · The recalculation runs on a schedule, so a change in volume takes effect within the hour.