One guide per asset we list, describing the account, verification, funding and order steps as this platform actually runs them. Every guide follows the same steps — the only thing that changes is which market you place the order in.
Crypto-asset prices can move sharply in either direction and you can lose the whole amount you put in. Nothing on this page is investment advice, a recommendation, or a forecast, and it does not take account of your circumstances. Only commit money you can afford to lose.
Read the full risk disclosure →These are the assets with a spot market on this platform. There is no guide for an asset we do not list.
We could not read the live market list just now, so the pairs are not shown. The guides themselves are unaffected. The current markets are always visible on the fee schedule.
Steps two and three are enforced by the server on the funding path — you cannot deposit past them. Step five is the one most guides leave out: a deposit and a spot order use two different balances, and moving between them is something you do yourself.
Registration asks for your email, a username, a password, an account currency chosen from a short list (USD unless you pick another), your date of birth and your country of residence. You must be 18 or over, and you are asked to accept the Terms of Service and the Risk Disclosure before the account is created.
Some countries of residence are not served. If yours is one of them, registration is refused at this step rather than after you have deposited.
We email a single-use verification link that is valid for 24 hours. Opening it marks the address verified; if it expires or does not arrive, you can request a new one from inside the app once you are signed in, and the previous link stops working. There is a short cooldown between resends.
Until the address is verified the funding endpoint refuses the request outright — this is a server-side gate, not a reminder banner.
Identity verification is submitted from the KYC screen in your account: you upload the required documents and they are reviewed. The decision is mirrored back onto your account. Until it is approved the funding screens carry a banner telling you verification is required; your actual status, and the status of each document you sent, are shown on the KYC screen itself rather than on the funding screens.
Deposits and withdrawals are blocked until verification is approved. Both the deposit path and the payment-provider path re-check it independently.
The Funds screen lists the payment methods that are actually available to you, along with the minimum and maximum amount each one accepts. Choosing one opens the payment at the provider. Your trading-account balance is credited when that payment settles, not when it is started.
Which methods appear is an operator setting on this deployment. If the list is empty, no funding method is enabled for your account yet — nothing is hidden behind a further step.
Your money sits in two separate balances: the trading account, which is where a settled deposit lands, and the spot wallet, which is what a spot order actually spends. The Wallet screen shows both side by side and moves an amount from one to the other. A transfer does not convert anything — it moves your account currency as it is.
A zero on the spot terminal right after a deposit usually means the money is still on the trading account and has not been transferred across. It is not missing.
Open the spot terminal, select the market you want, and choose the buy side. You can place a market order, a limit order at a price you set, or a stop-limit or stop-market order. A limit-style order needs a price, a stop-style order needs a stop level, and every order needs a quantity and a time-in-force.
You spend the market’s quote asset, so you need that asset in your spot wallet — not just any balance. If you hold one asset and the market you want is quoted in another, Convert swaps between them inside the spot wallet first.
A market order fills immediately against whatever is on the book. A limit order only fills if the market reaches the price you set — until then it rests on the book, and it can end up filling in part, or not at all. An order below the market’s minimum order value, or off its price or quantity step, is rejected outright rather than partially accepted.
Nothing here predicts whether your price will be reached. Whether an order fills is a fact about the market, not something this platform can tell you in advance.
Each fill is charged the maker or taker fee configured for that market — maker when your order was already resting on the book, taker when it filled immediately. The the asset you bought sits in your spot wallet, where you can hold it, trade it again, or request a withdrawal to an external address on a network we have enabled for that asset. A withdrawal request is not broadcast straight away: the amount leaves your balance and the request is queued for review, then sent on-chain once it is approved.
Withdrawals are per asset and per network, and only where that network is enabled. If you have turned on two-factor authentication or address whitelisting, both are enforced on the request. Crypto sent on the wrong network cannot be recovered.
See also the fee schedule, trading rules, and the risk disclosure.